Drummond files lawsuit against Uber for deceptive practices

By Fox23.com News Staff

OKLAHOMA CITY, Okla. — Oklahoma Attorney General Gentner Drummond has filed a lawusit against Uber Technologies LLC and Uber USA LLC, saying they have been deceptive when selling Uber One subscription services.

Drummond, along with 21 other states attorneys general, joined the lawsuit Monday which was filed earlier by the Federal Trade Commission.

Drummond said Uber is accused of improperly using negative option marketing tactics when it offered free trial subscriptions, which automatically charges customers if the free trial is not canceled. The complaint says Uber allegedly misled consumers about the amounts they could save when subscribed to Uber One and made it difficult for consumers to cancel once enrolled. They are also accused of charging customers before their billing date, including people whose free trial had not yet ended.

The complaint reads that customers have complained that they have been enrolled in an Uber One subscription without their consent, reporting that they never signed up and have no idea why they were charged.

“Oklahoma law prohibits deceptive trade practices and I will always fight to hold accountable any company who breaks the law,” Drummond said. “Unless Uber is stopped in court, they are likely to continue cheating and harming hardworking Oklahomans.”

The lawsuit is seeking restitution, as well as penalties, cost, and an injunction against Uber for alleged violations of Oklahoma’s Consumer Protection Act and the U.S. Restore Online Shoppers’ Confidence Act.

The lawsuit is pending in the U.S. District Court for the Northern District of California with a trial currently scheduled for February 2027.

The coalition of attorneys general include Maryland, Alabama, Arizona, Connecticut, the District of Columbia, Illinois, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Virginia, West Virginia, and Wisconsin, as well as the District Attorney for Alameda County in California.

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