BBB warns about scammers impersonating delivery drivers

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TULSA, Okla. — Chances are you saw a lot more deliveries over the last month, ordering items for Christmas and during all this, scammers are trying to trick shoppers into sharing personal information.

The Better Business Bureau (BBB) is warning about a new twist on delivery scams. Many of us have gotten texts asking you to click a link and enter your address to get your package delivered.

“Consumers are getting smart and they know, ‘Maybe I shouldn’t click the link,’ now what we’re seeing is actual phone calls,” said Amie Mitchell with the BBB.

Mitchell explained that the scam involves people pretending to be delivery drivers.

“You get a text or you get a phone call saying, ‘Hey I’m your so-and-so driver I can’t find your house can you give me directions?’,” she said.

Mitchell said they might ask you to verify your name, phone number, credit card information or more personal information.

If you don’t remember ordering anything, the caller may try to convince you the package is a gift from a friend.

The BBB Scam Tracker says these callers are often friendly and professional, making the scam harder to spot.

The BBB also says delivery companies will never contact you with unsolicited calls or texts. Depending on how you signed up for notifications, messages are typically posted in a secure online portal.